Frequently asked questions
Do I need internet all the time?
No. The mobile app works offline: you sell and record expenses as usual, and changes are sent when the internet returns. On a computer you need internet.
How does the free trial work?
You sign up and get 14 days to use every feature for free. Nothing is charged automatically. If you like it, you pay for a plan.
How do I pay?
With mobile money: a payment request on your phone, or a control number you pay with M-Pesa, Mixx by Yas, Airtel Money, HaloPesa or CRDB. The plan is switched on when the money arrives.
What happens when my subscription ends?
Your data stays safe and you can still view it. You cannot add new sales or expenses until you pay again. We remind you 7, 3 and 1 days before.
Is my data safe?
Yes. Each business sees only its own data. You log in with your phone number and password, and we make backups of the database.
Can I add staff?
Yes. Give each person a role: manager, cashier, storekeeper, accountant or production, or pick permissions yourself. Only the owner sees profit and pays.
Which phones does it work on?
Android phones and iPhones, and also computers or tablets through the web browser.
What if I forget my password?
Tap "Forgot password?" and get a code by SMS or email. The owner can also set a new password for a staff member.
What kind of business is it for?
Shops, wholesalers, pharmacies, hardware stores, restaurants, and businesses that make products such as bread, juice or soap.
Start seeing your profit today
Try SAVIOR free for 14 days. If you need help getting started, call us or message us on WhatsApp.